OVERVIEW
Welcome to FIXWAL. The terms “we,” “us,” and “our” refer to FIXWAL. FIXWAL operates this website and online store, including all related information, content, features, tools, products, and services provided to you (the “Services”).
By visiting our website, using our Services, or purchasing from us, you agree to be bound by these Terms of Service. Please read these Terms carefully before using our website.
Your use of the Services is also subject to our Privacy Policy, Shipping Policy, and Return & Refund Policy.
SECTION 1 – ACCESS AND ACCOUNT
By using our Services, you confirm that you are at least the age of majority in your state or place of residence, or that you have permission from a parent or legal guardian where required.
You may be asked to provide information such as your name, email address, billing information, payment details, and shipping address. You agree that the information you provide is accurate, current, and complete.
You are responsible for maintaining the confidentiality of your account information and for activity conducted through your account.
SECTION 2 – PRODUCTS AND PRODUCT INFORMATION
We make reasonable efforts to provide accurate product descriptions, images, dimensions, colors, specifications, pricing, and availability.
However, colors and appearance may vary slightly depending on your device, screen settings, lighting, or manufacturing variations.
Product descriptions, availability, specifications, and prices may be updated from time to time without prior notice.
We reserve the right to discontinue products or limit quantities where reasonably necessary.
SECTION 3 – ORDERS AND CANCELLATIONS
Submitting an order constitutes an offer to purchase. We reserve the right to accept, decline, or cancel an order when reasonably necessary, including in cases involving suspected fraud, payment issues, inventory errors, pricing errors, or other order-related concerns.
If you need to cancel or change an order, please contact us as soon as possible. Orders that have already been processed or shipped may no longer be eligible for cancellation.
If your order has already shipped, you may request a return after delivery in accordance with our Return & Refund Policy.
If we cancel or materially change an order, we will attempt to contact you using the information provided with your order.
SECTION 4 – PRICES, PAYMENTS, AND BILLING
Prices are displayed in U.S. dollars unless otherwise stated.
Prices, discounts, and promotions may change without prior notice. The price charged will be the price shown at checkout at the time your order is submitted.
Applicable taxes, shipping fees, or other charges will be displayed during checkout where applicable.
You agree to provide accurate and complete payment and billing information and confirm that you are authorized to use the payment method provided.
SECTION 5 – SHIPPING AND DELIVERY
Orders are typically processed within 1–2 business days.
Most orders are delivered within 3–7 business days after shipment. Delivery times may vary depending on destination, carrier conditions, weather, holidays, product availability, and other circumstances outside our reasonable control.
You will receive tracking information once your order has shipped.
If you have an urgent delivery request or your shipment is delayed, please contact us and we will do our best to coordinate with the carrier and assist with delivery progress.
Shipping charges, delivery terms, and other shipping details are governed by our Shipping Policy.
SECTION 6 – RETURNS AND REFUNDS
Most eligible items may be returned within 30 days of delivery, subject to the conditions stated in our Return & Refund Policy.
Return shipping costs may apply depending on the reason for the return.
Please contact us before returning an item so that we can provide the appropriate return instructions. Unauthorized returns may not be accepted.
Refund eligibility, processing times, and return requirements are governed by our Return & Refund Policy.
SECTION 7 – INTELLECTUAL PROPERTY
All content made available through the Services, including text, graphics, logos, images, product content, videos, website design, and other materials, is owned by or licensed to FIXWAL and is protected by applicable intellectual property laws.
You may use the Services for personal, non-commercial purposes only.
You may not reproduce, distribute, modify, republish, sell, or commercially exploit website content without our prior written permission, except as permitted by law.
SECTION 8 – THIRD-PARTY SERVICES AND LINKS
Our website may contain links to or integrations with third-party services, including payment providers, shipping carriers, tracking providers, social platforms, and other service providers.
We are not responsible for the content, availability, security, or practices of third-party websites or services that are outside our control.
Your use of third-party services may also be subject to their own terms and policies.
SECTION 9 – SHOPIFY
Our online store is hosted by Shopify, which provides the e-commerce platform that enables us to offer products and Services to you.
Purchases made through this website are transactions between you and FIXWAL. Shopify is not the seller of the products offered by FIXWAL.
SECTION 10 – PRIVACY
We collect and process personal information in accordance with our Privacy Policy.
Because our store is hosted by Shopify and uses third-party service providers, certain information may also be processed by Shopify and other providers as necessary to operate the website, process payments, fulfill orders, provide customer service, and improve our Services.
Please review our Privacy Policy for more information.
SECTION 11 – FEEDBACK AND REVIEWS
If you submit reviews, feedback, suggestions, photographs, comments, or other content to us, you grant FIXWAL permission to use that content for reasonable business purposes, including operating, improving, and promoting our Services, subject to applicable law and our Privacy Policy.
You agree not to submit content that is unlawful, misleading, infringing, abusive, or otherwise inappropriate.
SECTION 12 – PROHIBITED USES
You may not use the Services for unlawful, fraudulent, abusive, or unauthorized purposes.
You may not attempt to interfere with the security or operation of the website, introduce malicious code, scrape or misuse website data in violation of applicable law, impersonate another person, or use the Services in a way that infringes the rights of others.
SECTION 13 – ERRORS AND INACCURACIES
Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, delivery times, or availability.
We reserve the right to correct such errors and update information when reasonably necessary.
If an error materially affects an order you have already placed, we will attempt to contact you and provide an appropriate resolution.
SECTION 14 – DISCLAIMER OF WARRANTIES
To the extent permitted by applicable law, the Services are provided on an “as available” basis.
Nothing in these Terms excludes or limits any warranty, consumer protection right, or remedy that cannot legally be excluded or limited.
SECTION 15 – LIMITATION OF LIABILITY
To the extent permitted by applicable law, FIXWAL will not be liable for indirect, incidental, special, or consequential damages arising from use of the Services.
Nothing in these Terms limits liability where such limitation is prohibited by applicable law.
SECTION 16 – INDEMNIFICATION
To the extent permitted by law, you agree to indemnify and hold harmless FIXWAL from claims or losses arising from your unlawful use of the Services, violation of these Terms, or infringement of the rights of another person.
SECTION 17 – SEVERABILITY
If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
SECTION 18 – TERMINATION
We may suspend or terminate access to the Services if you materially violate these Terms, misuse the Services, engage in fraudulent activity, or otherwise create a material risk to FIXWAL, our customers, or our service providers.
Provisions that by their nature should survive termination will remain effective after termination.
SECTION 19 – GOVERNING LAW
These Terms are governed by applicable laws and regulations, subject to any mandatory consumer rights that apply based on your location.
Nothing in these Terms is intended to restrict rights that cannot legally be waived.
SECTION 20 – CHANGES TO THESE TERMS
We may update these Terms from time to time to reflect changes to our Services, business practices, legal requirements, or policies.
The most current version will be posted on this page. Continued use of the Services after an update constitutes acceptance of the revised Terms to the extent permitted by law.
SECTION 21 – CONTACT INFORMATION
If you have questions about these Terms of Service, please contact us:
Email: sale@fixwal.com
You may also contact us through our Contact Us page.